Microsoft 365 & Copilot Adoption

A new level of team productivity. Fast business impact.

QUICKER WORK LESS REPETITIVE TASKS

Copilot is embedded in your work environment, taking repetitive tasks off your team’s plate and making daily work faster, simpler, and less operational. For AI to work effectively, users need to know how to use it. That’s why we run Copilot adoption from the ground up: security audit, implementation in Microsoft 365 tools, training, usage monitoring, and development of custom agents in Copilot Studio.

The result? Measurable productivity gains and time recovered for tasks that require expertise. Copilot becomes an everyday work tool, and after our adoptions, 95% of users actively use it – translating into faster delivery and better business outcomes. This isn’t an AI test – it’s real ROI.

FROM FRICTION TO FLOW

 

 

 

 

SCOPE OF SERVICE: MICROSOFT 365 & COPILOT ADOPTION

Baseline & Readiness (Assessment)

We start with a review of your Microsoft 365 environment, licenses, configuration, roles, and security. We analyze organizational readiness for Copilot adoption and identify areas for improvement to maximize deployment potential.

Copilot Rollout in M365

You receive a phased deployment plan, prompt templates, and quick wins tailored to departments: Sales, Marketing, Finance, HR. Copilot goes where it will deliver results immediately.

Enablement & Upskilling

Your team participates in practical workshops and uses educational materials, prompt library, and checklists to learn how to effectively use Copilot in daily work, including in finance and administration departments.

Use-case & Copilot Studio

At this adoption stage, we focus on selecting repetitive tasks in your company, build declarative agents for them in Copilot Studio, and integrate them with systems through API connectors and Power Platform, so the most routine operations become fully automated and take the load off your team.

Measurement & Adoption Ops

After implementation and adoption, we deliver quarterly reports and dashboards with Copilot usage metrics: how many users actively use the tool, which features are utilized, number of interactions, and support hours. This lets you efficiently assess implementation results and continuously optimize Copilot utilization.

Scale-out & Support

Throughout the adoption process, we establish clear guidelines and best practices, provide a prompt library, ensure continuous policy optimization and ongoing support, so Copilot evolves with your business needs.

WHAT YOU GET IN THE ADOPTION PROCESS

 

 

 

 

 

technologies
and platforms

Powered by AI

Microsoft 365

Building an effective collaboration platform and Modern Workplace, environment migrations and consolidations, cost and operational optimization.

Microsoft Copilot Studio

Creating dedicated agents, workflows, integrations, and Copilot extensions tailored to organizational specifics.

Microsoft M365 Copilot

Copilot extensions with features aligned to business processes, tool integrations, and automation of everyday tasks.

business outcomes

 

 

 

 

Why us?

We don’t just deploy Copilot. We make sure your team actually uses it and your organization sees real ROI.

Implementation and product experience
We run comprehensive Modern Workplace, Microsoft 365, and Copilot adoption projects, combining work transformation with metrics and governance. We know how to make technology work in real organizational conditions.
Unique team perspective
We co-created and led complex migration programs and have guided organizations through the full Copilot adoption process multiple times. We bring a “product + delivery” perspective. We understand both tool capabilities and implementation realities.
Proven metrics and results
In our implementations, we see a jump in license utilization and sustained growth of internal competencies. For example: growth from 34% to 96% active users in adoption programs.
Education and workshops
We conduct a series of practical training sessions (e.g., for finance and administration) with very positive participant feedback. We attach ready-made follow-up materials to each workshop that support further competency development.

MODERN IT SOLUTIONS EXPERTS

A team of architects and engineers who design and implement modern infrastructure tailored to your business and technical needs. From cloud migration and automation to platform engineering. We prioritize security, scalability, and cost optimization at every stage.

Karol Drążek

Head of AWS Competence Centre

Łukasz Ewertowski

Head of Microsoft CoE

Anna Adamowicz-Bajda

Cloud & AI Business Lead

MODERN IT SOLUTIONS EXPERTS

Karol Drążek

Head of AWS Competence Centre

Expert in modern cloud environments and cloud operating models. Supports organizations in designing, implementing, and scaling complex enterprise-grade cloud environments – covering architecture, security, and the way teams operate. Combines strong technical expertise with a results-driven mindset, helping organizations streamline processes, improve efficiency, and build global technology platforms. Has over 10 years of experience working with international organizations.

MODERN IT SOLUTIONS EXPERTS

Łukasz Ewertowski

Head of Microsoft CoE

Expert in Microsoft solutions and AI, driving the Microsoft Center of Excellence at Mindbox. Supports organizations in the practical adoption of artificial intelligence – from strategy and architecture to real implementations across business and development environments. Connects technology with processes and business needs, helping companies deploy and scale AI in a secure, structured, and measurable way. Holds the Microsoft Certified AI Transformation Leader credential, confirming leadership expertise in AI adoption.

MODERN IT SOLUTIONS EXPERTS

Anna Adamowicz-Bajda

Cloud & AI Business Lead

For over 10 years, has been supporting organizations in building scalable IT solutions that directly contribute to business growth and the achievement of strategic goals. Works with global enterprises and smaller companies across industries, analyzing their needs and designing cloud- and AI-driven strategies as well as modern workplace environments. Brings together business and technology perspectives, helping organizations make informed decisions around architecture, transformation, and AI adoption. Believes in building partnerships based on trust, collaboration, and a proactive, win-win approach.

FAQ – Mircosoft 365 i Copilot adoption

Where to start with Copilot adoption in Microsoft 365?

With a quick audit of your environment, licenses, and security policies, followed by a pilot in 1–2 departments with clearly defined success metrics.

How do you ensure data security?

We apply MFA, role-based access control (RBAC), Purview (labels, DLP, audit), and monitoring in Microsoft Defender, plus training on responsible AI use.

How do you measure Copilot adoption results?

We track active users, number of actions and prompts, saved support hours (e.g., meeting summaries), email draft conversions, and task result quality.

What’s the difference between Copilot in M365 and agents in Copilot Studio?

Copilot in M365 supports users within Office apps and Teams, while Copilot Studio lets you build dedicated agents with instructions, topics, and triggers, and integrate them with systems and knowledge bases.

Do you provide training for specific departments?

Yes, we have proprietary workshops dedicated to individual departments (e.g., finance, administration, HR, marketing, sales), proven materials, and role-tailored paths. Participants receive implementation tasks and follow-up materials.

What adoption results do you achieve with clients?

In our implementations, over 95% of license holders actively use Copilot, generating an average of ~133 prompts per user monthly. This translates to thousands of support hours recovered for strategic tasks.

What are 30/60/90 day checklists?

Ready-made action plans for the first months of working with Copilot: specific tasks, use cases, and best practices tailored to departments. The team knows where to start and how to develop competencies step by step.

Do you support the organization after implementation?

Yes, we conduct quarterly reviews, provide metrics dashboards, develop practitioner communities, and continuously optimize security policies. Copilot grows together with the organization.

Can Copilot be integrated with other systems?

Yes, in Copilot Studio we create agents with integrations through connectors, APIs, and Power Automate. Copilot can connect with SharePoint, Outlook, Teams, and other business systems.

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