TMT
TECHNOLOGY, MEDIA & TELECOM

We deliver IT architecture and cloud solutions that ensure service continuity, data security, and fast rollout of change across complex TMT environments.

MODERN TECHNOLOGY
FOR THE TMT SECTOR

Mindbox helps technology, media and telecom companies modernize complex IT environments without putting service continuity at risk. We integrate legacy systems, OSS/BSS platforms, billing, data environments and cloud solutions to simplify architecture and reduce the cost of maintaining fragmented infrastructure. This allows organizations to turn technical debt into a scalable IT environment that accelerates the rollout of new digital services and makes change easier to manage.

We design solutions that strengthen operational resilience, data security and compliance with DORA, NIS2 and GDPR requirements. By supporting cloud migration, architecture modernization and well-structured AI adoption, we reduce the risk of downtime, integration errors and uncontrolled cost growth. With on-demand expert support, Managed Services and capabilities across Cloud, Data and DevOps, we help TMT companies scale real-time services without losing control over stability, compliance or ROI.

FROM CHALLENGES TO SOLUTIONS

Legacy systems and complex OSS/BSS architecture

 

Cybersecurity and trust in digital services

 

Low AI implementation efficiency and weak data foundations

 

Skills gaps and pressure to scale fast

 

service
THAT DRIVE THE TMT SECTOR

Architecture modernization
and cloud migration

We modernize legacy environments, OSS/BSS and service platforms so they can run faster, more securely and at greater scale. By connecting existing systems with modern cloud architecture, we reduce maintenance costs and accelerate the rollout of new digital services.

scale
We accelerate the development of digital services by organizing the architecture and migrating to a modern cloud environment.

AI, MLOps and real-time data
analytics

We implement AI solutions that support service automation, data analysis and the prediction of operational events. We organize data and MLOps processes so AI initiatives can scale beyond the pilot stage and deliver measurable business impact faster.

impact
This is the level of operational efficiency improvement we achieve through AI adoption and analytics automation.

Cybersecurity and
regulatory compliance

We design environments resilient to incidents, service disruption and threats affecting customer data and critical infrastructure. We support DORA, NIS2 and GDPR compliance, strengthening security without slowing down service development or technology change.

control
We strengthen the security of critical systems through monitoring, access control, and regulatory compliance.

ERP, billing and
operational systems integration

ERP, billing and operational systems integration
We integrate ERP, billing, CRM and back-office systems into one consistent data environment for finance, operations and customer service. This removes data silos and improves cost control, billing accuracy and reporting speed.

margin
This is how much operational efficiency increases after integrating key processes and data into one environment.

TMT IMPLEMENTATIONS
RESULTS IN NUMBERS

How to speed up software development, deployment and maintenance in large organisations thanks automation

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FAQ’s

IT solutions for TMT

What IT challenges do you most often solve in the TMT sector?

We help TMT companies modernize legacy systems, integrate fragmented OSS/BSS, ERP and CRM environments, strengthen cybersecurity, and build architecture ready for cloud and AI. The result is lower maintenance costs, greater service stability, and faster rollout of new digital products.

Can legacy systems be modernized without disrupting live services?

Yes. We plan modernization in stages so critical systems and services keep running without disruption. This helps reduce downtime risk while gradually lowering technical debt.

How do you improve security across TMT environments?

We implement security monitoring, access control, environment segmentation, and Zero Trust architecture. This reduces the risk of data leaks, attacks on critical infrastructure, and service disruption, while helping maintain customer trust.

How do you support compliance with DORA, NIS2 and other regulatory requirements?

We build compliance requirements into architecture, processes, and security controls from the start. This means compliance supports stable, secure scaling instead of slowing down technology change.

Do you support AI implementation in TMT companies?

Yes. We help organizations build structured data environments, governance models, and MLOps processes that allow AI to be deployed in a safe and predictable way. The result is AI that delivers real value in customer service, analytics, and operational decision-making.

How do you integrate new solutions with existing OSS/BSS, ERP and CRM systems?

We create modern integration layers and organize data flows across systems without requiring a costly full replacement of the existing environment. This improves data consistency, reduces operational errors, and speeds up the launch of new services.

How do you reduce risk during cloud migration?

We plan migration in phases, with a strong focus on data security, service continuity, and cost control. This allows TMT companies to scale infrastructure without operational disruption or risk to critical processes.

How do you help scale services when traffic grows and new products are launched?

We design architecture that responds better to fluctuating demand and the growth of digital services. The result is a more flexible environment, faster rollout of new capabilities, and lower risk of infrastructure overload.

What does the Mindbox delivery model look like in the TMT sector?

We can support organizations on a project basis, through Managed Services, or with on-demand expert teams. This makes it easier to close skills gaps, accelerate transformation, and reduce pressure on internal IT teams.

How do you measure implementation results in TMT?

We focus on business-critical metrics such as service availability, speed of change delivery, data quality, security levels, and environment maintenance costs. This makes it clear whether the implementation is improving efficiency and ROI in measurable terms.

NEWS AND TRENDS
IN THE TMT SECTOR

Intelligent Automation & RPA

Robotic Process Automation dictionary

Cloud

Cloud cost optimization

Cloud

Try harder, gain cloud optimization on a new platform

ERP & Epicor

EPICOR Strengths: supporting multi-company organizations

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