CLOUD
OPERATING MODEL

Your cloud. Your rules. Costs under control.

ORDER IN THE CLOUD COST CONTROL

Cloud Operating Model is a way to organize work in a cloud environment – it clearly defines who is responsible for what, how changes are implemented, how we manage the environment, and how we ensure security. Instead of chaos and scattered activities – consistent rules, organized processes, and greater operational predictability.

We build a system where your teams can move fast and stay flexible, while maintaining full control over risk, budget, and compliance. The cloud stops being an unpredictable expense and becomes a platform that drives business growth.

FROM FRICTION TO FLOW

 

 

 

 

SCOPE OF SERVICE:
CLOUD OPERATING MODEL

Cloud management and control

Within Cloud Governance, we define rules, policies, and control mechanisms that ensure security and regulatory compliance. We automate decision-making processes and eliminate manual approvals wherever possible.

Operating Model

We design accountability structures (RACI), operational processes, and decision-making forums. We define who makes decisions, who manages resources, and how teams communicate. Your organization operates with clear rules of engagement.

Platform standards

We build landing zones and account/subscription models that standardize how new environments are created. Every project starts with ready-configured security, networking, and compliance.

FinOps and Cloud Cost Control

We implement cost control mechanisms: resource tagging, budget allocation, chargeback, and spend optimization. You gain full transparency on who pays for what in the cloud.

key features

 

 

 

 

Why us?

We design a Cloud Operating Model that works in practice, not just on paper. We implement governance into automation, landing zones, and security policies. From workshop to working solution, from chaos to system.

Enterprise experience
We’ve designed operating models for organizations with multiple teams, environments, and compliance requirements.
Ready-made patterns and templates
Landing zones, account structures, RACI, FinOps policies, and implementation backlog. You don’t start from scratch.
Build + Enable
We build the model together with your teams. Workshops, coaching, and implementation that leaves capabilities in the organization.
Full transparency
Progress, risks, and maturity measured from the first sprint. You know how control over the cloud grows.

MODERN IT SOLUTIONS EXPERTS

A team of architects and engineers who design and implement modern infrastructure tailored to your business and technical needs. From cloud migration and automation to platform engineering. We prioritize security, scalability, and cost optimization at every stage.

Karol Drążek

Head of AWS Competence Centre

Łukasz Ewertowski

Head of Microsoft CoE

Anna Adamowicz-Bajda

Cloud & AI Business Lead

MODERN IT SOLUTIONS EXPERTS

Karol Drążek

Head of AWS Competence Centre

Expert in modern cloud environments and cloud operating models. Supports organizations in designing, implementing, and scaling complex enterprise-grade cloud environments – covering architecture, security, and the way teams operate. Combines strong technical expertise with a results-driven mindset, helping organizations streamline processes, improve efficiency, and build global technology platforms. Has over 10 years of experience working with international organizations.

MODERN IT SOLUTIONS EXPERTS

Łukasz Ewertowski

Head of Microsoft CoE

Expert in Microsoft solutions and AI, driving the Microsoft Center of Excellence at Mindbox. Supports organizations in the practical adoption of artificial intelligence – from strategy and architecture to real implementations across business and development environments. Connects technology with processes and business needs, helping companies deploy and scale AI in a secure, structured, and measurable way. Holds the Microsoft Certified AI Transformation Leader credential, confirming leadership expertise in AI adoption.

MODERN IT SOLUTIONS EXPERTS

Anna Adamowicz-Bajda

Cloud & AI Business Lead

For over 10 years, has been supporting organizations in building scalable IT solutions that directly contribute to business growth and the achievement of strategic goals. Works with global enterprises and smaller companies across industries, analyzing their needs and designing cloud- and AI-driven strategies as well as modern workplace environments. Brings together business and technology perspectives, helping organizations make informed decisions around architecture, transformation, and AI adoption. Believes in building partnerships based on trust, collaboration, and a proactive, win-win approach.

FAQ – Cloud Operating Model

What is a Cloud Operating Model?

A Cloud Operating Model is a set of rules, processes, and accountability structures that define how an organization manages cloud environments. It includes Cloud Governance, platform standards (landing zones), RACI structures, operational processes, and FinOps. It’s the foundation that eliminates chaos and introduces control over the cloud.

How can you tell when an organisation needs a cloud operating model?

Common signs include inconsistent ways of working across teams, manual processes, and difficulty enforcing security and compliance standards. If every change requires multiple approvals and new environments are set up differently each time, the organisation usually needs a more consistent way of operating in the cloud.

How long does it take to implement a Cloud Operating Model?

It depends on the organization’s scale and process maturity. A typical project takes 3 to 6 months. We start with a workshop and audit, then design the model and implement it in stages with your teams. Transparency from the first sprint.

Does implementing a Cloud Operating Model require stopping current projects?

No. We implement the Operating Model in parallel with ongoing projects. We build landing zones and standards that can be used immediately by new projects. We migrate existing environments gradually.

How does a cloud operating model affect the speed of change delivery?

A well-designed operating model does not slow teams down. It helps them move faster within a more structured environment. Clear standards, roles, processes, and reusable patterns for launching new environments reduce the number of decisions that have to be made from scratch for every project. As a result, teams can deliver changes faster while maintaining control over security, costs, and operational quality.

What are landing zones and why build them?

A landing zone is a ready-made, configured space in the cloud with implemented security policies, networking, and compliance. This way, every new project starts with foundations, not from scratch. It’s standardization, automation, and control from day one.

How does FinOps and cloud cost control work?

FinOps is a set of spending control mechanisms: resource tagging, budget allocation, chargeback, and optimization. We implement tools and processes that provide full transparency – you know who pays for what in the cloud. Real-time cost control.

Does Mindbox only support Azure and AWS?

We work with major cloud platforms: Azure, AWS, and Google Cloud. We have experience in multi-cloud and hybrid-cloud environments. We design the Operating Model independently of the platform, but taking its specifics into account.

What do we gain after implementing a Cloud Operating Model?

Transparency and clear accountability between IT, security, and product teams. Consistent delivery pace through standards and automation. Fewer incidents and faster service recovery (SLO + runbooks). Full control over costs and budgets.

Cloud

Cloud cost optimization

Architecture

Cloud native leads to innovation

Cloud

Cloud optimization: know your rights, grab the opportunities

Cloud

EPICOR Strengths: the cloud-based product configurator used externally

Architecture

Are you a Cloud Native organization?

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