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Senior Business Analyst

1000-1200 PLN netto+vat/MD | Hybrid from Kraków office
Type of employment:
Job description

Creating an inspiring place to thrive for the talented, we use their expertise and courage to introduce the technology of the future into your business. - This is the foundation of Mindbox and the goal of our business and technology journey. We operate and develop in four areas:

🤖 Autonomous Enterprise - automation of business processes using RPA, OCR, and AI.

🌐Business Managment Systems ERP - we implement, adapt, optimize, and maintain flexible, safe, and open ERP of production and distribution companies worldwide.

🤝Talent Network - we provide access to the best specialists.

☁️ Modern Architecture - we build integrated, sustainable, and open CI / CD environments based on containers enabling safe and more frequent delivery of proven changes in the application code.

We treat technology as a tool to achieve a goal. Thanks to our consultants' reliability and proactive approach, initial projects usually become long-term cooperation. For over 16 years, it has provided various services to support clients in digital transformation.



  • We are open to the employment form according to your preferences 
  • Work with experienced and engaged team, willing to learn, share knowledge and open for growth and new ideas 
  • Hybrid working system
  • Mindbox is a dynamically growing IT company, but still not a large one – everybody can have a real impact on where we are going next
  • We invest in developing skills and abilities of our employees
  • We have attractive benefits and provide all the tools required for work f.e. computer
  • Interpolska Health Care, Multisport, Warta Insurance, training platform (Sages) 

1.    Define the most appropriate analysis approach to a problem/opportunity and collaborate with multi skilled team to achieve the required goal.
2.    Produce Component level flows in the form of Swimlane to define the sequence of payment processing.
3.    Translate the requirements into Functional User story , ensuring Acceptance criteria is correctly defined.
4.    Perform root cause analysis of failure elements & recommend improvements
5.    Be responsible for big picture end to end thinking.
6.    Working closely with solution delivery and production support team to ensure all new software is well understood and readily supported.
7.    Review Test Cases and test Results to ensure requirements are being met. 


•    Past working experience in a relevant role, i.e. IT Business Analyst or Business Consultant 
•    Payment’s domain experience 
•    Excellent written and spoken communication skills (in English); an ability to communicate with impact, ensuring complex information is articulated in a meaningful way to wide and varied audiences
•    Highly analytical with excellent attention to deliver the high quality products 
•    Strong interpersonal skills and ability to both lead and contribute within a team
•    Understanding and awareness of the key activities required for all phases of the project life-cycle
•    Knowledge of the project collaboration tools like Confluence and Jira 
•    Ability to produce BPMN and E2E process flows
•    Knowledge of SQL in order to query the database and retrieve the relevant data