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Technical Business Analyst
- We are open to the employment form according to your preferences
- Work with experienced and engaged team, willing to learn, share knowledge and open for growth and new ideas
- Remote working system with ocsasional visits in the office in Kraków
- Mindbox is a dynamically growing IT company, but still not a large one – everybody can have a real impact on where we are going next
- We invest in developing skills and abilities of our employees
- We have attractive benefits and provide all the tools required for work f.e. computer
- Interpolska Health Care, Multisport, Warta Insurance, training platform (Sages)
Creating an inspiring place to thrive for the talented, we use their expertise and courage to introduce the technology of the future into your business. - This is the foundation of Mindbox and the goal of our business and technology journey. We operate and develop in four areas:
🤖 Autonomous Enterprise - automation of business processes using RPA, OCR, and AI.
🌐Business Managment Systems ERP - we implement, adapt, optimize, and maintain flexible, safe, and open ERP of production and distribution companies worldwide.
🤝Talent Network - we provide access to the best specialists.
☁️ Modern Architecture - we build integrated, sustainable, and open CI / CD environments based on containers enabling safe and more frequent delivery of proven changes in the application code.
We treat technology as a tool to achieve a goal. Thanks to our consultants' reliability and proactive approach, initial projects usually become long-term cooperation. For over 16 years, it has provided various services to support clients in digital transformation.
#LI-Remote
- Collaborate with business stakeholders to understand business needs and objectives
- Elicit and document functional and non-functional requirements
- Translate business requirements into detailed technical specifications
- Conduct gap analysis between current system capabilities and business needs
- Work with technical teams to design solutions that meet business needs and objectives
- Create detailed documentation including business and system requirements, user stories, workflows, and data models
- Ensure that proposed solutions align with business priorities and technical feasibility
- Facilitate discussions between business stakeholders and IT to ensure a shared understanding of the solution
- Serve as a liaison between business stakeholders, technical teams, and external vendors
- Provide clear and concise communication regarding project scope, timelines, and deliverables
- Manage stakeholder expectations and ensure alignment with project goals
- Assist with the creation and execution of test plans to validate system functionality and performance
- Ensure that all technical solutions meet the specified business requirements
- Support UAT (User Acceptance Testing) and manage feedback to resolve any issues or enhancements
- Assist in project planning, including defining milestones, deliverables, and timelines
- Track progress and ensure that projects remain on schedule
- Provide support during project implementation and post-implementation phases
- Identify opportunities for process improvements and efficiencies through technology solutions
- Stay updated with industry trends and emerging technologies to recommend new tools and practices
- Provide recommendations for improvements in business processes, tools, and systems
- Identify potential risks and issues related to project delivery or system performance
- Proactively develop mitigation plans and strategies to minimize risks
- Escalate critical issues to project managers and leadership as necessary.
- Bachelor’s degree in Business, Information Technology, Computer Science, or a related field
- Proven experience as a Business Analyst, Technical Business Analyst, or similar role in a technical environment
- Strong understanding of business processes, systems integration, and technology solutions
- Experience with Agile/Scrum methodologies and ability to translate business requirements into user stories
- Knowledge of databases, SQL, data modeling, and system architecture
- Strong analytical, problem-solving, and critical thinking skills
- Excellent written and verbal communication skills
- Ability to work effectively with both business and technical teams
- Familiarity with project management tools e.g., Jira, Confluence, etc.
- Experience in software development, application architecture, or systems integration, (advanced SQL Plus, PL/SQL, Python, PySpark)
- Knowledge of specific industries (e.g. finance, healthcare, etc.) or technologies (e.g., cloud, CRM systems) is a plus
- Certification in Business Analysis (e.g., CBAP, CCBA) or Agile (e.g., CSM) is a plus.
- Experience in working on the business side, preferably in banking sector is a plus.