RPA Training – How to Prepare Your Team for Automation

Implementing RPA is a major step toward digital transformation that significantly impacts the entire company’s operations. Moreover, it can sometimes raise concerns among employees that automation will take their jobs. To ensure the entire RPA implementation process is successful, you must properly prepare your staff for this change. The most proven method is training, which will help familiarize them with how this technology works and show them how much automation can simplify their daily tasks.    

Who is RPA training for?

RPA (Robotic Process Automation) training should include all company employees, regardless of their position, seniority, or department. If you run a large company, you can divide training groups by department, e.g., marketing, accounting, HR, or sales. This will allow you to discuss the significance of RPA for a specific department and explain its operation in detail regarding specific tasks and roles within the company.

What topics should be covered in RPA training?

The main goal of Robotic Process Automation training should be to teach employees how to function efficiently in a new work environment. To achieve this, the session should cover topics such as:

• introduction to RPA — where you explain what RPA is and how it works, introduce terminology such as RPAaaS, and clarify the differences between various solutions of this type;
• technical aspects — explaining exactly how the system works, how to install, use, and properly configure the software employees will be using (it is worth preparing an instructional video or a short demo for this purpose);
• real-world scenarios and concrete examples from daily work — the best way to convince employees of the value of using RPA is to show them how automation can facilitate their daily work and relieve them of repetitive, monotonous tasks;
• case studies from other companies — there are plenty of examples online of organizations that have successfully implemented RPA, achieving concrete results in terms of time and cost savings or increased efficiency. It is worth presenting cases similar to your company, as this will show employees how RPA changed the work of people in similar companies and roles;
• potential difficulties and problems related to RPA implementation — although we are convinced that investing in RPA is a great step, it is worth making employees aware of the challenges a company may face during this process. This will help avoid many misunderstandings and teach employees what to do if an unexpected difficulty arises;
• security issues — although RPA systems are usually very well secured, the training should discuss how to prevent potential data breaches and ensure the security of processed information.

   

Why is it worth conducting RPA training for employees?

Conducting RPA training for employees brings a number of benefits. We have discussed the most important ones below.

Improving employee morale and engagement

Through properly conducted RPA training, you will prevent employees’ fears that automation might take their jobs. Furthermore, by providing real examples of how their work will change thanks to RPA, they will be more convinced of it, and consequently, more engaged and motivated to work.

Increasing employee productivity

Automation — combined with the work of people who know how to use the software — is the key to success when it comes to RPA implementation. Thanks to training, they will be able to use new available solutions better and more effectively, and even propose their own ideas for improving current workflows. In the long run, this can bring huge, multidimensional benefits to your company.

Expanding team knowledge and competencies

Just like any other course or training, Robotic Process Automation training is an opportunity for your employees to gain new knowledge and skills. It opens up more professional opportunities for them and, to some extent, satisfies their need for development. It also shows that they are an important part of the company that deserves proper preparation for the changes taking place in the organization.

Saving time and company costs

Thanks to training, you will be able to collectively clarify all doubts and technical issues that would otherwise have to be discussed individually. Furthermore, RPA training will allow your team to familiarize themselves with the entire system faster and focus on strategic tasks that can have a real impact on your company’s growth. This means they will be able to focus on more ambitious and interesting tasks, leaving tedious and monotonous duties to the software, which will handle repetitive, rule-based tasks better.

Ensuring security

Systems responsible for automation process huge datasets. RPA training can teach employees how to properly use RPA software to prevent any data breaches and maintain the highest level of cybersecurity.

How much does RPA training cost?

The cost of RPA training varies depending on the company’s needs and who is involved in organizing and conducting it. It can be provided by an RPA service provider, but not only. It can even be conducted by designated people from within the company who have been involved in building the RPA from the start and have the appropriate knowledge, competencies, and skills to pass on all valuable information to the team.

Free training on business process automation (RPA)

Online, you can find a number of free English-language courses regarding RPA, such as:

• Intelligent Automation Training
• Blue Prism Foundation Training
• RPA Basics and Introduction to UiPath
• RPA Lifecycle: Introduction, Discovery and Design
• Business Process Automation in SAP S/4HANA with SAP Intelligent RPA
• Robotic Process Automation
• Getting Started with
• Robotic Process Automation (RPA)
• RPA, AI, and Cognitive Tech for Leaders

However, the sources listed above often concern a specific RPA system, discuss issues in a very generic way, or are intended for beginner RPA developers. For your team’s training to bring real benefits, we recommend creating such training internally or commissioning it to a technology partner responsible for creating the RPA system for your company. Only a thorough presentation of concrete examples from daily work and a discussion of the system you will actually be using can provide real value and bring the benefits we mention in this article.

RPA training and RPA system implementation

RPA training should be an inseparable element of implementing the entire RPA system in the company. It is worth organizing it before switching to the new system so that employees can get to know the tool before they start using it, and also get rid of any fears related to automation. Do you want to implement RPA in your company and are looking for an experienced technology partner who will provide you with a solution tailored to your needs? Contact us!