At Mindbox we connect top IT talents with technology projects for leading enterprises across Europe.
If you’re looking for a dynamic role that blends vendor performance, data insights, and governance in a global financial environment, this is your chance to join our client, a leading international financial institution.
As a Vendor Management Analyst, you’ll play a key role in supporting vendor performance management across the CTO function. You will enable best-in-class vendor governance, insightful analytics, and continuous service improvement that directly influences the quality of third-party services delivered to millions of customers and internal stakeholders globally.
Sounds like your kind of challenge?
What you’ll be doing
- Performance Framework Support – Assist in designing, implementing, and continuously improving the vendor performance framework aligned with global standards.
- Scorecard Execution – Support development, population, and validation of vendor performance scorecards; prepare materials for governance meetings.
- Governance Meeting Support – Help coordinate performance reviews, track agreed actions, and ensure timely follow-up and escalation where necessary.
- Remediation Support – Contribute to remediation plans for underperforming vendors and support initiatives that drive measurable recovery.
- Data Aggregation & Insights – Collect and analyse risk, spend, and performance data; facilitate the shift toward dynamic trend analysis.
- Operational Alignment – Partner with Operations Management on performance-related processes, TPS activities, and MIS reporting.
- Team Enablement – Work with the Vendor Performance Lead and wider team to ensure high-quality delivery and continuous improvement
Note: Detailed project information will be shared during the recruitment process.
What you get in return
- Flexible cooperation model – choose the form that suits you best
(B2B, employment contract, etc.) - Hybrid work setup – 6 days per month in the office in Kraków
- Collaborative team culture – work alongside experienced professionals eager to share knowledge
- Continuous development – access to training platforms and growth opportunities
- Comprehensive benefits – including Interpolska Health Care, Multisport card, Warta Insurance, and more
- High quality equipment – laptop and essential software provided
Who we’re looking for
- Strong stakeholder management experience, with the ability to collaborate with Operations, Finance, Architecture, Risk, and senior stakeholders.
- Excellent analytical skills and the ability to summarise complex data into key insights.
- Strong written and verbal communication skills for creating reports and governance documentation.
- Mindset focused on process improvement, standardisation, and simplification.
- Ability to work under pressure, prioritising effectively in a global, distributed environment.
- Familiarity with FSA/FSW frameworks.
- Experience with vendor consolidation, contract renegotiation, or cost optimisation initiatives would be beneficial.
Joining this project you’ll become part of Mindbox – a tech-driven company where consulting, engineering, and talent meet to build meaningful digital solutions. We’ll back you up every step of the way, accelerate your development, and ensure your skills make a difference.
