At Mindbox we connect top IT talents with technology projects for leading enterprises across Europe.
We are looking for a Production Engineering Specialist to join our client’s team in the Payments IT department. The team is responsible for the technical operations of Global Payments Execution, Messaging & Orchestration and Sanctions & Investigation services.
Operating under Site Reliability Engineering principles in a mission-critical environment, the team works across a wide range of technologies – from vendor solutions to in-house developed microservices. The main business drivers are service availability and platform stability in the rapidly evolving real-time payments landscape.
Sounds like your kind of challenge?
#LI – Hybrid: 2x/week from the office in Kraków
What you’ll be doing
- Provide day-to-day Production Support, including incident resolution and post-resolution problem management.
- Perform root cause analysis for major system issues.
- Install software releases from vendors and implement locally developed solutions (Shell, Java, Bash, Python).
- Support various testing activities related to new implementations.
- Collaborate with global stakeholders across multiple locations.
- Review, design, and re-engineer processes using new technologies to improve performance.
- Drive service capability enhancements and process improvements.
- Analyze architecture using appropriate tools and validate implementation and testing results.
- Perform data analysis and reconciliation to support root cause analysis.
- Contribute effectively to team objectives, sometimes supporting, sometimes leading activities.
Note: Detailed project information will be shared during the recruitment process.
What you get in return
- Flexible cooperation model – choose the form that suits you best
(B2B, employment contract, etc.) - Hybrid work setup – Hybrid: 2x/week from the office in Kraków
- Collaborative team culture – work alongside experienced professionals eager to share knowledge
- Continuous development – access to training platforms and growth opportunities
- Comprehensive benefits – including Interpolska Health Care, Multisport card, Warta Insurance, and more
- High quality equipment – laptop and essential software provided
Who we’re looking for
- 3+ years’ experience in SQL/PL-SQL and Linux.
- 2+ years’ experience with Kubernetes.
- Strong understanding of Oracle database architecture.
- Scripting experience (Bash and at least one from: Python, Java) for automation.
- Knowledge of monitoring systems and performance tuning.
- Fluency in English (spoken & written).
- Strong analytical and troubleshooting skills.
- Ability to work under pressure and prioritize effectively.
Nice to have
- Experience with AppDynamics, Splunk, Puppet/Ansible.
- Knowledge of payments industry.
- Experience in Agile/DevOps environment and production support.
Joining this project you’ll become part of Mindbox – a tech-driven company where consulting, engineering, and talent meet to build meaningful digital solutions. We’ll back you up every step of the way, accelerate your development, and ensure your skills make a difference.
I will handle your recruitment
Karolina Kuśmierczyk-Pazdro
