At Mindbox we connect top IT talents with technology projects for leading enterprises across Europe.
As an AI Agent Engineer, you will be responsible for designing, developing, and deploying intelligent AI agents and automation solutions to streamline business processes in an Agile environment. At HSBC, we leverage the Power Platform (PowerApps, Power Automate Desktop, Power BI, Copilot Studio) to deliver cutting-edge solutions aligned with software engineering best practices, including security, documentation, and testing.
Sounds like your kind of challenge?
What you’ll be doing
- Design & Develop AI Agents – Build and maintain intelligent solutions to automate business processes and enhance user experience.
- Work with Microsoft Copilot Studio – Create and optimize AI agents with seamless integration into existing systems.
- Collaborate Across Teams – Gather requirements, define solution architecture, and deliver robust AI-driven solutions.
- Continuous Improvement – Monitor agent performance, analyze feedback, and implement enhancements.
- Ensure Compliance & Security – Adhere to HSBC’s data privacy and security standards.
- Documentation & Knowledge Sharing – Produce technical documentation and best practices.
- Stay Current – Keep up with AI, ML, and conversational platform trends.
Note: Detailed project information will be shared during the recruitment process.
What you get in return
- Flexible cooperation model – choose the form that suits you best
(B2B, employment contract, etc.). - Remote work setup.
- Collaborative team culture – work alongside experienced professionals eager to share knowledge.
- Continuous development – access to training platforms and growth opportunities.
- Comprehensive benefits – including Interpolska Health Care, Multisport card, Warta Insurance, and more.
- High quality equipment – laptop and essential software provided.
Who we’re looking for
General:
- Proven experience in a similar role with the ability to work independently.
- Strong communication and interpersonal skills.
- Fluency in English (written and spoken).
- Ability to manage complex stakeholder environments.
Technical:
- Hands-on experience developing and deploying AI agents, chatbots, or virtual assistants.
- Expertise in Microsoft Copilot Studio (or similar conversational AI platforms).
- Knowledge of GenAI concepts (RAG, prompt engineering).
- Understanding of ethical AI principles (bias mitigation, transparency).
- Familiarity with cloud platforms (preferably Azure) and API integration.
- Experience designing conversational flows and optimizing UX.
- Programming skills in Python, C#, or JavaScript (a plus).
- Agile experience and familiarity with tools like Jira or Azure DevOps.
Joining this project you’ll become part of Mindbox – a tech-driven company where consulting, engineering, and talent meet to build meaningful digital solutions. We’ll back you up every step of the way, accelerate your development, and ensure your skills make a difference.
I will handle your recruitment
Katarzyna Gawin-Hanusiak
