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Outsourced vs. In-house Employees: Key Differences

@mindbox

Zespół Mindbox

5 minutes

Scaling a tech team requires a precise balance between reducing fixed costs and building a loyal in-house workforce. The decision to opt for IT outsourcing versus a traditional employment contract directly impacts operational flexibility and the speed of acquiring niche skills for urgent projects. Understanding how outsourcing compares to employment contracts in the context of Labor Code restrictions and staff turnover helps avoid budget pitfalls in projects of varying complexity. Learn the key differences in costs and management to consciously choose an employment model perfectly aligned with your business strategy.

What characterizes an outsourced employee?

Many companies implement a Talent Network to use it for increasing operational capacity. A natural consequence of this is an increase in the share of outsourced employees in company operations, which can significantly affect the organization in both the short and long term. Therefore, it is worth knowing what characterizes outsourced employees. The first hallmark of an outsourced employee is flexibility, which works both ways: employees can seek out clients themselves, and companies can hire individuals for specific tasks without committing to long-term contracts. However, it is important to remember that this may involve higher turnover, and outsourced employees may leave when they find a better offer. Another trait of an outsourced employee is often specialized knowledge; freelancers are frequently experts in a given field or highly educated individuals who wish to maintain their independence. As a result, they can execute tasks quickly and effectively, and their onboarding time into project conditions and work specifics is shorter. For this reason, the scope of duties is also often smaller than in the case of employees on a contract. External workers are also hired to optimize costs—they are not formally employees of the company, so the company does not have to bear labor costs, but it must be aware that this automatically reduces their loyalty to the organization.

What characterizes an employee on a contract?

Although there is a common perception that IT workers jump from one job to another as soon as they find a better offer, the “2024 IT Community Research Report” by Bulldog Jobs shows that in Poland in 2023, 50.3% of people worked on employment contracts. These data clearly show that both companies and employees are not afraid of full-time employment, and in the long run, this can have positive effects for both parties. The first feature of an employee on a contract is stability; when they do not have to worry about whether they will have a job tomorrow, they can focus on their duties. Many people prefer employment contracts for this reason, as they provide the full range of employee rights provided by the Labor Code—rights to paid leave, sick pay, social and health insurance, and protection against unjustified dismissal. However, the rights provided by an employment contract come with obligations to the company—the employee must perform the work specified in the contract, in accordance with instructions, and at the place and time indicated by the employer. In return, however, they can benefit from additional perks, such as private medical care, sports cards, training and courses, holiday bonuses, premiums, or overtime pay. The Labor Code also provides for specific procedures and restrictions regarding the dismissal of employees hired under an employment contract—the employer must observe specific notice periods, provide a reason for dismissal, and consult the intention to dismiss with trade unions.

What are the main differences between an outsourced employee and an employee on a contract?

There are many differences between outsourced employees and those on a contract, but one thing unites them: the best candidates in both cases can be acquired through a Talent Network. The first and primary factor is the form of employment—in the case of external workers, employment often takes place through an external agency specializing in outsourcing, while employees on a contract are directly employed by the company for which they perform work. This affects employment stability—outsourced employees are hired for short periods, while employees on a contract can be hired for an indefinite period. Further differences can be seen in the scope of duties—outsourced employees handle only a specific project, while those on a contract work on what is defined in their contract but can also perform work outside that scope if the employer has such a need. Consequently, there is also a different level of control, as employees on a contract report directly to the company that employs them, while external workers may be supervised by the client (the company for which they are executing the project), but this is handled by the agency that employs them. Outsourced and full-time employees also differ in their ability to use employee benefits—the former, technically speaking, are not employees, so everything depends on the client’s goodwill, while the latter can use a range of rights provided by the Labor Code. This also involves a different degree of protection—employees on a contract are protected by the Labor Code, while outsourced workers must pursue their rights through civil law.

Which employee will be a better fit for your project?

There is no simple answer to the question posed in the headline, as there are many factors determining the hiring of employees, both external and those on a contract. These factors can also become the basis for selecting candidates for a Talent Network, which can also facilitate hiring people for specific projects. The first factor is the duration of the project—the shorter it is, the better it will be to hire an external specialist because, firstly, the associated costs will be lower, and secondly, there will be no need to reassign full-time staff to other tasks. However, if the project requires a longer commitment, an employee on an employment contract will be a better choice. The second issue is the budget—if a company needs to quickly and temporarily increase its capacity, it may be cheaper to hire an external worker, but it must also be remembered that in such a case, costs may show greater fluctuations because freelancers may, for example, demand higher net rates. The third reason to consider is the level of project complexity and, consequently, the need for specialized skills. Although it is better to hire an internal expert in the long run, it must be remembered that it may take years before a given employee becomes a master in their field. For this reason, if a project immediately requires very specific skills that are difficult to find or are needed only for a short time, an outsourced employee may be more appropriate.

@mindbox

Zespół Mindbox

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