Granting a Loan/ Mortgage
Automation has found many applications in banking to optimize and improve processes while easing the workforce’s burden. Among other things, the robots allow reducing the waiting time for the decision on the loan to 10-15 minutes. The customer’s task is only to fill in the form, while the software is responsible for verifying employment, creditworthiness, and preparation of necessary documents. What’s more, while a satisfied user chooses the option of a deferred purchase price payment or enjoys a cash injection into his or her account, the bank’s employees can handle more productive and demanding tasks.
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