Using online requests processed by robots, it is possible to quickly and easily complete many banking operations without leaving home, including those that protect one’s account from access by unauthorized persons. The software, which operates round-the-clock, allows reducing processing costs by up to 50%. Upon the user’s request, the robot can lock a lost or stolen card and also save time if they decide to terminate an account. A similar process can be used to disclose the assets of a diseased person. In such a case, the heir is only required to attach to the electronic request a document allowing the robot to carry out entitlement verification (e.g. last will or a deed of succession certification).
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