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Solution Architect with D365
- We are open to the employment form according to your preferences
- Work with experienced and engaged team, willing to learn, share knowledge and open for growth and new ideas
- Hybrid 2 days Office in Kraków / 3 days Remote
- Mindbox is a dynamically growing IT company, but still not a large one – everybody can have a real impact on where we are going next
- We invest in developing skills and abilities of our employees
- We have attractive benefits and provide all the tools required for work f.e. computer
- Interpolska Health Care, Multisport, Warta Insurance, training platform (Sages)
Creating an inspiring place to thrive for the talented, we use their expertise and courage to introduce the technology of the future into your business. - This is the foundation of Mindbox and the goal of our business and technology journey. We operate and develop in four areas:
🤖 Autonomous Enterprise - automation of business processes using RPA, OCR, and AI.
🌐Business Managment Systems ERP - we implement, adapt, optimize, and maintain flexible, safe, and open ERP of production and distribution companies worldwide.
🤝Talent Network - we provide access to the best specialists.
☁️ Modern Architecture - we build integrated, sustainable, and open CI / CD environments based on containers enabling safe and more frequent delivery of proven changes in the application code.
We treat technology as a tool to achieve a goal. Thanks to our consultants' reliability and proactive approach, initial projects usually become long-term cooperation. For over 16 years, it has provided various services to support clients in digital transformation.
#LI-Hybrid
- Assists the functional resources/business analysts with requirements gathering and provides design guidance for significant CME/MS Dynamics 365 projects.
- Facilitates discussions with business and technical stakeholders to extract critical business requirements and present a technical vision and solutions in the context of software products, customisations, and integrations to meet those needs within Dynamics 365 and in related 365 toolset.
- Deep knowledge of the Dynamics, Customer Engagement, Interactive Service Hub, Field Service and Portals. Strong understanding of when to use of native features and when it is appropriate to use custom engagement development. Ability to successfully communicate this information to both technical and business teams.
- Participates with implementation delivery team to develop a solution proposal that includes scope, assumptions, implementation plan, and technology solution options to meet project goals as well as longer term needs.
- Provides leadership and technical guidance to the project team throughout the implementation to ensure accurate delivery of project plans.
- Provides current best practices and solution alternatives as part of functional or technical design documents.
- Communicates complex topics regarding solutions and related projects to audiences both with and without deep technical skills.
- Ability to be client-facing including effectively communicating with the business, leading meetings, and capturing and distributing action items.
- Assists with upgrades of D365 cloud.
- Occasionally assist with providing inputs to the project plans, estimates and scope for sales proposals and statements of work.
- Participate in implementation customisation and configuration for D365 solutions.
Have a system engineering background and the ability to compare and contrast different solutions to meet a business requirement. Provide technical thought leadership in evaluation of new technologies to meet business requirements and influence key stakeholders leading to adoption.
In-particular:
- 3+ years of Microsoft Dynamics Customer Engagement applications product experience and processes along with experience in other MS Dynamics modules.
- 5+ years of project experience and 3+ years of consulting experience.
- Professional certification in CRM or agree to achieve appropriate certification in agreed upon timeframe.
- Knowledge of Dynamics 365 for Sales & Marketing, Field Service, Project Service Automation, Customer Service, Voice of the Customer, Portals, and other emerging Microsoft software.
- Experience implementing and customizing Dynamics and Dynamics 365.
- Proven ability to create innovative solutions to solve complex business requirements, and streamline/automate business processes.
- Experience with Dynamics SDK.
- Experience with leading or participating in the gathering and documenting of business processes and requirements for the system with key business users.
- Creation of Functional and Technical Specifications documentation for the project including specifications for customizations, data migration, and system integrations.
- Experience with SDK and 3rd party tools such as XRMToolbox for administration of CRM system.
- Building and configuring MSD365 forms, views, dashboards, and workflows.
- Understanding of CRM API, REST/ODATA and SOAP endpoints.
- Experience with .NET, SQL Server, JavaScript, and C#.
- Knowledge of Azure cloud platform.
- Good to have experience in collaboration tools (such as: Confluence, Jira).
Desirable skills
- Experience with other Microsoft products (e.g., Dynamics 365 for Finance and Operations, SharePoint, etc.)
- Proficient in Visual Studio, Business Intelligence Development Studio, PowerBI, O365 Administration, SQL Server Data Tools, and Team Foundation Server
- Familiarity with Azure SQL, SSIS or other ETL technologies
- Experience with Dynamics Portals
- Microsoft Azure cognitive services
- Container technologies (Docker, Kubernetes)
- Automation tools (Terraform, Ansible, Puppet)
- Continuous Integration / Continuous Delivery (Jenkins, GitHub, Nexus)
- Have a good understanding of the financial services business. Able to translate business needs into appropriate IT solutions.
- Good written and spoken communication skills with experience of successfully influencing stakeholders, negotiating effectively, and winning over audiences with compelling and persuasive presentations.