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Mid / Senior Production Engineer

Salary:
1000-1600pln netto + VAT /dzień
Type of employment:
B2B
Date:
2024.05.22
Location:
Kraków
Job description

Creating an inspiring place to thrive for the talented, we use their expertise and courage to introduce the technology of the future into your business. - This is the foundation of Mindbox and the goal of our business and technology journey. We operate and develop in four areas:

🤖 Autonomous Enterprise - automation of business processes using RPA, OCR, and AI.

🌐Business Managment Systems ERP - we implement, adapt, optimize, and maintain flexible, safe, and open ERP of production and distribution companies worldwide.

🤝Talent Network - we provide access to the best specialists.

☁️ Modern Architecture - we build integrated, sustainable, and open CI / CD environments based on containers enabling safe and more frequent delivery of proven changes in the application code.

We treat technology as a tool to achieve a goal. Thanks to our consultants' reliability and proactive approach, initial projects usually become long-term cooperation. For over 16 years, it has provided various services to support clients in digital transformation.

#LI-HYBRID

We are looking for skilled individuals for the Production Support Team (Payments IT department). Team is responsible for technical operations of Global Payments Execution, Messaging & Orchestration and Sanctions & Investigation services. Based on Site Reliability Engineering disciplines, the team work in mission critical environment across a breadth of technologies from vendor products to in-house developed micro services.

Offer
  • We are open to the employment form according to your preferences
  • Work with experienced and engaged team, willing to learn, share knowledge and open for growth and new ideas
  • Hybrid or remote working system
  • Mindbox is a dynamically growing IT company, but still not a large one – everybody can have a real impact on where we are going next
  • We invest in developing skills and abilities of our employees
  • We have attractive benefits and provide all the tools required for work
  • Interpolska, Multisport, Warta Insurance 
Tasks
  • Providing full scope of the day to day Production Support service including resolution of the live incidents as well as post-resolution problem management activities,
  • Providing technical expertise in finding root cause of major system problems,
  • Installation of new software releases provided by the vendor,
  • Implementation of the locally developed solutions (Script Shell, Java, Bash, Python),
  • Support of the various testing activities related to the new implementations,
  • Working closely with various stakeholders located in different places in the world,
  • Reviewing, designing and re-engineering processes with new technologies to improve performance,
  • Designing and driving the implementation of service offerings, capability uplifts and process improvements,
  • Evaluating, developing and applying appropriate tools to analyse the architecture,
  • Participate in validating data, development, implementation, testing activities,
  • Perform data analysis of key problem areas to assist in root cause analysis and data reconciliations to identify data anomalies,
  • Contributing productively to team objectives, sometimes supporting and sometimes leading activities to achieve shared goals.
Requirements
  • Experience of high frequency change, specifically adoption, engineering and execution of automated CICD pipelines,
  • Strong understanding of technology layers in application landscape, storage, OS, network, database, application,
  • Demonstrable, excellent, spoken & written communication skills across global organization,
  • Proven triage capability under pressure, able to make strong priority judgement at runtime balancing contending demands,
  • Technically inquisitive with progressive interest in modern engineering disciplines and techniques,
  • Understanding of customers' needs and delivering excellent customer service,
  • Making prompt and practical business decision, even in times of ambiguity, considering various perspectives and taking responsibility for outcomes,
  • Experience in Agile/ DevOps environment and in assisting in production support.

Tech stack: Linux, Oracle (SQL), Bash/Python/Java, AppDynamics, Splunk