Production Engineering Specialist

At Mindbox we connect top IT talents with technology projects for leading enterprises across Europe.

We are looking for skilled professionals to join our Production Support Team within the Payments IT Department, responsible for technical operations of Global Payments Execution, Messaging & Orchestration services.

The team operates in a mission-critical environment using Site Reliability Engineering (SRE) principles, across diverse technologies ranging from vendor solutions to in-house microservices. With increasing real-time demands from customers, our main goals are platform availability, stability, and reliability of services.

This role is ideal for individuals who thrive in a dynamic environment, work on complex systems, and embrace cutting-edge technologies.

Sounds like your kind of challenge?

What you’ll be doing

Provide end-to-end production support, including incident resolution and post-resolution problem management
Perform detailed root cause analysis for high-impact incidents and drive preventive actions
Support implementations and releases, collaborating with Vendors, Project Teams, Incident Management and Senior Management
Develop and maintain automation scripts (Shell, Bash, Python)
Support testing activities for new implementations and system enhancements
Work closely with global stakeholders, ensuring effective communication across regions
Drive process optimization and redesign leveraging new technologies for performance improvements
Implement monitoring solutions and ensure continuous service observability (e.g., Splunk, AppDynamics)
Participate in data analysis, reconciliations and root cause investigations for recurring application issues
Contribute actively to team objectives while supporting DevOps practices and Agile delivery

Note: Detailed project information will be shared during the recruitment process.

What you get in return

Flexible cooperation model
Hybrid work setup – remote days available depending on the client’s arrangements – 2 days a week from the office in Kraków
Collaborative team culture – work alongside experienced professionals eager to share knowledge
Continuous development – access to training platforms and growth opportunities
Comprehensive benefits – including Interpolska Health Care, Multisport card, Warta Insurance, and more
High quality equipment – laptop and essential software provided

Who we’re looking for

Fluency in English (spoken and written)
Minimum 3 years of hands-on experience with Google Cloud Platform (cloud application deployments, networking, storage)
3+ years of experience with Oracle SQL and PL/SQL, strong understanding of database components
Advanced Linux administration and scripting (Bash) – 3+ years
2+ years of experience with Kubernetes deployments
Solid experience with system monitoring and troubleshooting tools (Splunk, AppDynamics)
Proven scripting skills for automation workflows (Python, Bash; Java is a plus)
Strong understanding of application infrastructure layers: OS, storage, network, database, middleware, application
Experience in CI/CD automation, pipeline engineering and control adoption
Excellent triage capability under pressure, strong prioritization skills
Previous experience working in Agile and DevOps operating environments
Ability to interact effectively with global teams at all technical levels

Nice to Have

Experience in Payment Systems (SWIFT, SEPA) and Financial Messaging
Familiarity with Hazelcast and orchestration tools (Puppet, Ansible)

Joining this project you’ll become part of Mindbox – a tech-driven company where consulting, engineering, and talent meet to build meaningful digital solutions. We’ll back you up every step of the way, accelerate your development, and ensure your skills make a difference.

Production Engineering Specialist

Kraków

B2B

1000 - 1200 PLN/md +VAT

Apply for position

I will handle your recruitment

Karolina Kuśmierczyk-Pazdro

SUPPORT & BENEFITS

Private healthcare

Fast access to doctors and medical tests.

Mindbox fully covers the individual package. You can extend the coverage to your partner and family on preferential terms. A wide network of medical providers and clear rules for everyday use.

Multisport

Energy that pays off.

We cover 50% of the card cost. You get access to thousands of sports facilities across Poland, plus a convenient mobile app. Additional cards for family members are available.

Training & development

Practical support for your career growth.

We co‑fund courses, certifications and conferences under a clear Training Policy. You also get access to a library of recorded webinars and trainings – available whenever you need them.

Eyewear or contact lenses co‑funding

Clear vision means comfortable work.

Up to PLN 500 every two years, with an additional PLN 300 available in justified cases. Simple reimbursement, regardless of your form of cooperation.

Group life insurance

Real protection from day one.

Option I is fully funded by Mindbox, Option II is co‑funded. You can include your partner and adult children, with coverage that also applies to treatment and hospitalisation abroad.

Ongoing support from the Talent Network Development

You’re not on your own in a project.

Regular contact, quick response and a partnership‑based approach. You focus on your work — we help take care of the rest.

Regular integration meet‑ups

Relationships that work beyond the project.

Cyclical meet‑ups for contractors in major cities across Poland. A space to talk, exchange experience and stay in real contact with the Mindbox team.

Annual company‑wide integration

One event. The whole community.

A two‑day company gathering with accommodation, transport and a full activity programme. Time to connect teams from across Poland and build shared experiences.