Production Engineering Specialist

At Mindbox we connect top IT talents with technology projects for leading enterprises across Europe.

Looking to push the boundaries of global payments technology? Join us as a Production Engineering Specialist and keep mission-critical platforms running at peak performance!

Sounds like your kind of challenge?

What you’ll be doing

We are looking for skilled individuals to join our Production Support Team in the Payments IT department. The team ensures the smooth operation of Global Payments Execution, Messaging & Orchestration, and Sanctions & Investigation services. Operating in a mission-critical environment, our work is based on Site Reliability Engineering principles and spans vendor products to in-house microservices.

With customers demanding real-time services, our primary drivers are system availability and service stability. If you thrive in dynamic environments, enjoy solving complex issues, and want to work with innovative technologies, this role is for you.

Deliver end-to-end Production Support services, including live incident resolution and post-resolution analysis.
Provide technical expertise to identify root causes of major system issues.
Install new vendor software releases and implement locally developed solutions (Shell scripts, Java, Bash, Python).
Support and participate in testing activities for new implementations.
Collaborate with stakeholders distributed globally.
Redesign processes using new technologies to enhance performance.
Design and drive service improvements, implement capabilities and process uplifts.
Evaluate and utilize appropriate tools to analyze architecture.
Conduct data analysis for root cause investigations and anomaly detection.
Contribute effectively to team objectives – occasionally lead activities to achieve shared goals.

Note: Detailed project information will be shared during the recruitment process.

What you get in return

Flexible cooperation model – choose the form that suits you best
(B2B, employment contract, etc.)
Hybrid work setup – 2 days per week on-site in Kraków and 3 days per week working remotely from Poland
Collaborative team culture – work alongside experienced professionals eager to share knowledge
Continuous development – access to training platforms and growth opportunities
Comprehensive benefits – including Interpolska Health Care, Multisport card, Warta Insurance, and more
High quality equipment – laptop and essential software provided

Who we’re looking for

Fluent English (spoken and written).
SQL and PL/SQL experience and solid Oracle database knowledge.
Strong experience with Linux.
Hands-on expertise with Kubernetes.
Shell scripting experience (e.g., Bash, Python, Java) for automation.
Knowledge of system monitoring and performance tuning tools (e.g., AppDynamics, Splunk).
Solid understanding of application architecture layers (storage, OS, network, database).
Experience in high-frequency change environments and CI/CD automation.
Strong analytical and troubleshooting skills.
Exposure to Agile/DevOps practices and production support environments.
Knowledge of Payment systems is a strong advantage.

Joining this project you’ll become part of Mindbox – a tech-driven company where consulting, engineering, and talent meet to build meaningful digital solutions. We’ll back you up every step of the way, accelerate your development, and ensure your skills make a difference.

Production Engineering Specialist

Kraków

B2B

1000-1200 PLN/MD

Apply for position

I will handle your recruitment

Agata Then

SUPPORT & BENEFITS

Private healthcare

Fast access to doctors and medical tests.

Mindbox fully covers the individual package. You can extend the coverage to your partner and family on preferential terms. A wide network of medical providers and clear rules for everyday use.

Multisport

Energy that pays off.

We cover 50% of the card cost. You get access to thousands of sports facilities across Poland, plus a convenient mobile app. Additional cards for family members are available.

Training & development

Practical support for your career growth.

We co‑fund courses, certifications and conferences under a clear Training Policy. You also get access to a library of recorded webinars and trainings – available whenever you need them.

Eyewear or contact lenses co‑funding

Clear vision means comfortable work.

Up to PLN 500 every two years, with an additional PLN 300 available in justified cases. Simple reimbursement, regardless of your form of cooperation.

Group life insurance

Real protection from day one.

Option I is fully funded by Mindbox, Option II is co‑funded. You can include your partner and adult children, with coverage that also applies to treatment and hospitalisation abroad.

Ongoing support from the Talent Network Development

You’re not on your own in a project.

Regular contact, quick response and a partnership‑based approach. You focus on your work — we help take care of the rest.

Regular integration meet‑ups

Relationships that work beyond the project.

Cyclical meet‑ups for contractors in major cities across Poland. A space to talk, exchange experience and stay in real contact with the Mindbox team.

Annual company‑wide integration

One event. The whole community.

A two‑day company gathering with accommodation, transport and a full activity programme. Time to connect teams from across Poland and build shared experiences.