Production Engineering Specialist

At Mindbox we connect top IT talents with technology projects for leading enterprises across Europe. 

 

Join Us as a Production Engineering Specialist!

Are you experienced in production support and site reliability engineering within complex, mission-critical environments? We’re seeking a Production Engineering Specialist to join Technology team supporting global payment solutions in a dynamic, hybrid work setup.

Sounds like your kind of challenge? 

LI-Hybrid – 2 days on-site, 3 days remote/week

What you’ll be doing

  • Deliver end-to-end Production Support, including L2/L3 incident resolution and post-resolution problem analysis.
  • Perform root cause analysis for major system issues and drive remediation plans.
  • Manage and implement software releases and local automation scripts (Shell, Bash, Python, Java).
  • Support various testing activities for new implementations and functionality upgrades.
  • Collaborate with stakeholders across global locations to ensure system stability and performance.
  • Design and drive process improvements, leveraging new technologies to improve service reliability.
  • Conduct data validation, analysis, and reconciliation to identify anomalies supporting root cause investigations.
  • Participate actively in team goals, sometimes leading initiatives to deliver productivity and capability uplifts.

Note: Detailed project information will be shared during the recruitment process. 

What you get in return

  • Flexible cooperation model – choose the form that suits you best
    (B2B, employment contract, etc.)
  • Hybrid work setup –  2 days on-site, 3 days remote/week
  • Collaborative team culture – work alongside experienced professionals eager to share knowledge 
  • Continuous development – access to training platforms and growth opportunities 
  • Comprehensive benefits – including Interpolska Health Care, Multisport card, Warta Insurance, and more 
  • High quality equipment – laptop and essential software provided 

Who we’re looking for

  • Fluency in English with excellent communication skills across global teams.
  • Strong experience in:
    • SQL and PL/SQL (Oracle database architecture).
    • Linux administration and scripting (Bash, Python, Java).
    • Kubernetes and containerized environments.
  • Knowledge of monitoring and performance tuning tools (e.g., AppDynamics, Splunk).
  • Familiarity with CI/CD pipeline automation.
  • Strong analytical, troubleshooting, and problem-solving abilities.
  • Experience in Agile/DevOps environments and production support processes.
  • Ability to triage critical issues under pressure and prioritize effectively in complex environments.

Joining this project you’ll become part of Mindbox – a tech-driven company where consulting, engineering, and talent meet to build meaningful digital solutions. We’ll back you up every step of the way, accelerate your development, and ensure your skills make a difference. 

Production Engineering Specialist

Kraków

B2B

1000-1200 PLN/MD netto + VAT

Apply for position

SUPPORT & BENEFITS

Private healthcare

Fast access to doctors and medical tests. 

Mindbox fully covers the individual package. You can extend the coverage to your partner and family on preferential terms. A wide network of medical providers and clear rules for everyday use.

Multisport

Energy that pays off.

We cover 50% of the card cost. You get access to thousands of sports facilities across Poland, plus a convenient mobile app. Additional cards for family members are available.

Training & development

Practical support for your career growth.

We co‑fund courses, certifications and conferences under a clear Training Policy. You also get access to a library of recorded webinars and trainings – available whenever you need them.

Eyewear or contact lenses co‑funding

Clear vision means comfortable work.

Up to PLN 500 every two years, with an additional PLN 300 available in justified cases. Simple reimbursement, regardless of your form of cooperation.

Group life insurance

Real protection from day one.

Option I is fully funded by Mindbox, Option II is co‑funded. You can include your partner and adult children, with coverage that also applies to treatment and hospitalisation abroad.

Ongoing support from the Talent Network Development

You’re not on your own in a project.

Regular contact, quick response and a partnership‑based approach. You focus on your work — we help take care of the rest.

Regular integration meet‑ups

Relationships that work beyond the project.

Cyclical meet‑ups for contractors in major cities across Poland. A space to talk, exchange experience and stay in real contact with the Mindbox team.

Annual company‑wide integration

One event. The whole community.

A two‑day company gathering with accommodation, transport and a full activity programme. Time to connect teams from across Poland and build shared experiences.

New baby gift

Important moments matter to us.

When a child is born, we prepare a personalised gift. All it takes is a short message to the Talent Network Development team.

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the recruitment process

We support you at every stage

Submit your CV

Apply directly for a selected job offer or simply send us your CV.

Recruiter call

If your profile matches the role or we have a good opportunity for you, a recruiter will get in touch with you.

Profile shared with the client

After the call, we recommend your profile to the client. This is your first real step toward a specific project.

Project interview

If the client wants to proceed, we arrange the meeting. We prepare you for the interview and stay in close contact.

Feedback and decision

You receive feedback regardless of the outcome. If it’s a match, we present an offer.

Contract 100% online

All formalities are handled remotely. Fast, convenient and straightforward.

Ongoing support

Our IT Talent Network team supports you throughout the entire project.

Referral Program

Refer a friend & get up to 6,000 PLN

Do you know an IT specialist who could be a good fit for one of our projects? Share their contact details with us and we’ll take care of the rest.

You can receive up to 6,000 PLN for a successful referral.