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Integration Support Engineer

1200-1600 pln/md netto + VAT
Type of employment:
Job description

Creating an inspiring place to thrive for the talented, we use their expertise and courage to introduce the technology of the future into your business. - This is the foundation of Mindbox and the goal of our business and technology journey. We operate and develop in four areas:

🤖 Autonomous Enterprise - automation of business processes using RPA, OCR, and AI.

🌐Business Managment Systems ERP - we implement, adapt, optimize, and maintain flexible, safe, and open ERP of production and distribution companies worldwide.

🤝Talent Network - we provide access to the best specialists.

☁️ Modern Architecture - we build integrated, sustainable, and open CI / CD environments based on containers enabling safe and more frequent delivery of proven changes in the application code.

We treat technology as a tool to achieve a goal. Thanks to our consultants' reliability and proactive approach, initial projects usually become long-term cooperation. For over 16 years, it has provided various services to support clients in digital transformation.



  • We are open to the employment form according to your preferences 
  • Work with experienced and engaged team, willing to learn, share knowledge and open for growth and new ideas 
  • Hybrid working system (1 day Office/4 days Remote)
  • Mindbox is a dynamically growing IT company, but still not a large one – everybody can have a real impact on where we are going next
  • We invest in developing skills and abilities of our employees
  • We have attractive benefits and provide all the tools required for work f.e. computer
  • Interpolska Health Care, Multisport, Warta Insurance, training platform (Sages) 

1st and 2nd level support tasks such as:

  • first point of contact for problems. Contact is made either via a ticket system, by e-mail or by telephone
  • analyze and, if possible, solve tickets and issues using error logging mechanisms, operating documentation, standard and tailored error handling tools, source code analytics
  • dispatch tickets to 3rd level support for further investigation
  • on call duty, when you are secure in your new job

What's more: 

  • you will work closely together with a team located in Krakow and Düsseldorf
  • the team is responsible for everything from the requirements to the development to running it in production. If we build it, we own it
  • we offer a chance to learn and develop. You will be trained internally and externally to acquire the knowledge you need for a development in our team
  • Interested in integration technologies
  • Upper intermediate English
  • Self-Organization & Self Reliable
  • Open minded
  • Experience in IT support
  • Unix/ Linux basic knowledge
  • SQL (preferably DB2 Database)


Nice to have: 

  • German language skills
  • Knowledge in integration technologies (EAI/ETL)
  • IBM Integration Bus (IIB 10)
  • IBM Datastage or other ETL tooling
  • Websphere MQ