Business Analyst

At Mindbox we connect top IT talents with technology projects for leading enterprises across Europe. 

 

Join our client’s team as a Business Analyst!

Are you passionate about technology and eager to work on high-value, high-profile projects? Do you thrive in a collaborative environment where your insights directly impact customer experience? If so, this role is for you!

Sounds like your kind of challenge?

#LI-Hybrid – 6 days per month from the office in Kraków 

What you’ll be doing

As a Business Analyst you will play a key role in building a new platform that will shape the future of banking technology. Acting as the bridge between customers and engineering teams, you will ensure that business requirements are clearly understood, documented, and translated into actionable solutions. This is an opportunity to work in a global team on a technology-driven transformation programme, collaborating with some of the brightest minds in the industry.

 

  • Engage with stakeholders to capture and agree on business and data requirements across multiple portfolios.
  • Conduct data requirement gathering and analysis, ensuring accurate curation for delivery teams.
  • Document business needs and analyze how customers interact with existing products to prioritize enhancements.
  • Contribute to technical process design, identify gaps, and ensure process consistency.
  • Develop and maintain process flows for current and future states, using BPMN or similar frameworks.
  • Document test cases, support UAT, and assist in migration planning and execution.
  • Work closely with delivery teams to provide clarifications, monitor project progress, and report outcomes.
  • Share key findings and best practices with wider stakeholder groups.

Note: Detailed project information will be shared during the recruitment process. 

What you get in return

  • Flexible cooperation model – choose the form that suits you best
    (B2B, employment contract, etc.)
  • Hybrid work setup – 6 days per month from the office in Kraków
  • Collaborative team culture – work alongside experienced professionals eager to share knowledge 
  • Continuous development – access to training platforms and growth opportunities 
  • Comprehensive benefits – including Interpolska Health Care, Multisport card, Warta Insurance, and more 
  • High quality equipment – laptop and essential software provided 

Who we’re looking for

    • Strong experience in business analysis within product- and customer-centric organizations.
    • Expertise in stakeholder engagement and management, building productive relationships.
    • Technical Knowledge:
      • Understanding of enterprise IT environments, including application hosting, data management, networks, APIs, and microservices.
      • Proven ability to work on data mapping, process design, and impact analysis.
    • Competence in requirements elicitation techniques:
      • Epic and User Story definition.
      • Behaviour-Driven Development (BDD) scenarios.
      • Gap and options analysis.
    • Familiarity with business process modeling (e.g., BPMN).
    • Proficiency in data analysis techniques to track onboarding, engagement, and product usage metrics.

    Nice-to-Have

    • Experience supporting operational design and migration planning.
    • Strong background in UAT coordination and scenario design.

Joining this project you’ll become part of Mindbox – a tech-driven company where consulting, engineering, and talent meet to build meaningful digital solutions. We’ll back you up every step of the way, accelerate your development, and ensure your skills make a difference. 

Business Analyst

Kraków

B2B

900-1200 PLN/MD net to + VAT

SUPPORT & BENEFITS

Private healthcare

Fast access to doctors and medical tests. 

Mindbox fully covers the individual package. You can extend the coverage to your partner and family on preferential terms. A wide network of medical providers and clear rules for everyday use.

Multisport

Energy that pays off.

We cover 50% of the card cost. You get access to thousands of sports facilities across Poland, plus a convenient mobile app. Additional cards for family members are available.

Training & development

Practical support for your career growth.

We co‑fund courses, certifications and conferences under a clear Training Policy. You also get access to a library of recorded webinars and trainings – available whenever you need them.

Eyewear or contact lenses co‑funding

Clear vision means comfortable work.

Up to PLN 500 every two years, with an additional PLN 300 available in justified cases. Simple reimbursement, regardless of your form of cooperation.

Group life insurance

Real protection from day one.

Option I is fully funded by Mindbox, Option II is co‑funded. You can include your partner and adult children, with coverage that also applies to treatment and hospitalisation abroad.

Ongoing support from the Talent Network Development

You’re not on your own in a project.

Regular contact, quick response and a partnership‑based approach. You focus on your work — we help take care of the rest.

Regular integration meet‑ups

Relationships that work beyond the project.

Cyclical meet‑ups for contractors in major cities across Poland. A space to talk, exchange experience and stay in real contact with the Mindbox team.

Annual company‑wide integration

One event. The whole community.

A two‑day company gathering with accommodation, transport and a full activity programme. Time to connect teams from across Poland and build shared experiences.

New baby gift

Important moments matter to us.

When a child is born, we prepare a personalised gift. All it takes is a short message to the Talent Network Development team.

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the recruitment process

We take care of every stage of process

Submit your CV

The supplier takes full responsibility for the applications, their performance and load, and monitors and fixes any problems and failures.

Contact with
a Recruiter

The supplier takes full responsibility for the applications, their performance and load, and monitors and fixes any problems and failures.

Sending your CV
to the client

The supplier takes full responsibility for the applications, their performance and load, and monitors and fixes any problems and failures.

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Referral Program

Refer a friend & get up to 6,000 PLN

Do you know an IT specialist who could be a good fit for one of our projects? Share their contact details with us and we’ll take care of the rest.

You can receive up to 6,000 PLN for a successful referral.