AI Agent Engineer

At Mindbox we connect top IT talents with technology projects for leading enterprises across Europe.

As an AI Agent Engineer, you will be responsible for designing, developing, and deploying intelligent AI agents and automation solutions to streamline business processes in an Agile environment. At HSBC, we leverage the Power Platform (PowerApps, Power Automate Desktop, Power BI, Copilot Studio) to deliver cutting-edge solutions aligned with software engineering best practices, including security, documentation, and testing.

Sounds like your kind of challenge?

What you’ll be doing

Design & Develop AI Agents – Build and maintain intelligent solutions to automate business processes and enhance user experience.
Work with Microsoft Copilot Studio – Create and optimize AI agents with seamless integration into existing systems.
Collaborate Across Teams – Gather requirements, define solution architecture, and deliver robust AI-driven solutions.
Continuous Improvement – Monitor agent performance, analyze feedback, and implement enhancements.
Ensure Compliance & Security – Adhere to HSBC’s data privacy and security standards.
Documentation & Knowledge Sharing – Produce technical documentation and best practices.
Stay Current – Keep up with AI, ML, and conversational platform trends.

Note: Detailed project information will be shared during the recruitment process.

What you get in return

Flexible cooperation model – choose the form that suits you best
(B2B, employment contract, etc.).
Remote work setup.
Collaborative team culture – work alongside experienced professionals eager to share knowledge.
Continuous development – access to training platforms and growth opportunities.
Comprehensive benefits – including Interpolska Health Care, Multisport card, Warta Insurance, and more.
High quality equipment – laptop and essential software provided.

Who we’re looking for

General:

Proven experience in a similar role with the ability to work independently.
Strong communication and interpersonal skills.
Fluency in English (written and spoken).
Ability to manage complex stakeholder environments.

Technical:

Hands-on experience developing and deploying AI agents, chatbots, or virtual assistants.
Expertise in Microsoft Copilot Studio (or similar conversational AI platforms).
Knowledge of GenAI concepts (RAG, prompt engineering).
Understanding of ethical AI principles (bias mitigation, transparency).
Familiarity with cloud platforms (preferably Azure) and API integration.
Experience designing conversational flows and optimizing UX.
Programming skills in Python, C#, or JavaScript (a plus).
Agile experience and familiarity with tools like Jira or Azure DevOps.

Joining this project you’ll become part of Mindbox – a tech-driven company where consulting, engineering, and talent meet to build meaningful digital solutions. We’ll back you up every step of the way, accelerate your development, and ensure your skills make a difference.

AI Agent Engineer

Kraków

B2B

1200 - 1500 PLN/md +VAT

Apply for position

I will handle your recruitment

Katarzyna Gawin-Hanusiak

SUPPORT & BENEFITS

Private healthcare

Fast access to doctors and medical tests.

Mindbox fully covers the individual package. You can extend the coverage to your partner and family on preferential terms. A wide network of medical providers and clear rules for everyday use.

Multisport

Energy that pays off.

We cover 50% of the card cost. You get access to thousands of sports facilities across Poland, plus a convenient mobile app. Additional cards for family members are available.

Training & development

Practical support for your career growth.

We co‑fund courses, certifications and conferences under a clear Training Policy. You also get access to a library of recorded webinars and trainings – available whenever you need them.

Eyewear or contact lenses co‑funding

Clear vision means comfortable work.

Up to PLN 500 every two years, with an additional PLN 300 available in justified cases. Simple reimbursement, regardless of your form of cooperation.

Group life insurance

Real protection from day one.

Option I is fully funded by Mindbox, Option II is co‑funded. You can include your partner and adult children, with coverage that also applies to treatment and hospitalisation abroad.

Ongoing support from the Talent Network Development

You’re not on your own in a project.

Regular contact, quick response and a partnership‑based approach. You focus on your work — we help take care of the rest.

Regular integration meet‑ups

Relationships that work beyond the project.

Cyclical meet‑ups for contractors in major cities across Poland. A space to talk, exchange experience and stay in real contact with the Mindbox team.

Annual company‑wide integration

One event. The whole community.

A two‑day company gathering with accommodation, transport and a full activity programme. Time to connect teams from across Poland and build shared experiences.